Prime Global Post is an international service for shipping goods from Europe. We deliver online store orders and private parcels from Spain to Russia, Belarus, Kazakhstan, Uzbekistan, and other countries.

We ship clothing and footwear, cosmetics, accessories, home goods, children's products, and other items for personal use. If you are unsure whether a specific item can be shipped, contact our manager before placing an order.

Because we make logistics convenient, cost-effective, and reliable. We send parcels daily, provide a warehouse address in Spain for online purchases, and offer 45 days of free storage. We can pick up orders by courier or receive them at our Barcelona office, consolidate and split shipments for your needs, and provide tracking, flexible payment, and a personal manager.

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When placing an order yourself, use our office address and contact details, then tell us that the parcel has been shipped.
Use these details:

• Office address: Av. de Josep Tarradellas i Joan, 279, local 1, L’Hospitalet de Llobregat, 08901 Barcelona, Spain.
• Office phone: +34 644 38 43 31 + your phone number.
• Recipient: PGP + your first and last name.

After placing the order, let us know it is being sent to our address.
Please note: purchasing assistance is available only for stores located within the EU customs zone. Once the order arrives at our office, we will contact you, arrange payment for delivery, and ship the parcel to the address you specify.

After dispatch, we provide a tracking number. Tracking statuses are updated at the key stages of delivery.

Yes. Prime Global Post works with private senders, buyers, online stores, and corporate clients. For regular B2B shipments, we offer individual rates, a personal manager, and an extended forwarding and fulfillment package.

The cost depends on parcel weight and dimensions, product category, selected rate, and any extra services. You can get an exact calculation in our online shipping calculator or by contacting a manager.

For goods for personal use, the basic customs threshold is generally up to €200 and up to 31 kg per parcel, subject to current rules. If the declared value exceeds €200, customs authorities may charge a 15% duty on the excess amount.

Yes. We can consolidate purchases from different stores into one parcel. This is especially useful for buyers and customers ordering many items: you send orders to our warehouse in Europe, we receive them, check them, repack them if needed, and combine them into one shipment. This helps reduce shipping costs and simplifies tracking.

Yes. If you are a buyer collecting a group order, we can split it according to your list into separate parcels for each customer and send them to different addresses. This saves time and allows goods to be delivered directly to your clients.

Yes. We can help purchase goods for you. Send us the product link, size, and color; we place the order, receive it at our warehouse, and then ship it to you by the selected delivery method. Purchasing assistance is charged separately; ask a manager or check the rates section for details.

Our office is located in Barcelona: Av. de Josep Tarradellas i Joan, 279, local 1, L’Hospitalet de Llobregat, 08901 Barcelona.

Different delivery methods have different weight and size limits.
EMS courier delivery:

• Maximum weight: 30 kg
• Total length + width + height: up to 300 cm
• One side length: up to 150 cm

Delivery to a post office:

• Maximum weight: 20 kg
• Total length + width + height: up to 200 cm
• One side length: up to 100 cm

To make sure your parcel arrives safely, follow these basic packing rules.

1. Choose a strong box of the right size.
2. Use protective material inside: bubble wrap, paper, cardboard, or another filler to soften impact and secure the contents.
3. Place the items tightly and add extra protection where needed.
4. Seal all seams and edges with packing tape so the box does not open in transit.
5. Clearly write the recipient and sender addresses and check that they are readable.
6. Make sure the packaging can hold the parcel weight and meets the size and weight requirements.

If you do not have a suitable box or are unsure how to pack your shipment, our team can help choose packaging and prepare the parcel.

We can provide different types of packaging: bags, boxes, envelopes, bubble wrap, sealed bags, and fillers for empty spaces. Each item is packed in the format best suited to it.

To book a courier, send us the following information in one message:

1. Sender’s first and last name in Latin characters.
2. Sender’s phone number.
3. Full pickup address in Spanish, including postal code.
4. Number of parcels and approximate weight.
5. Preferred pickup date and time window: 10:00-14:00 or 14:00-18:00.

Courier pickup is arranged for the next day only. Requests sent on weekends are processed for pickup starting Tuesday. The courier does not accept payment or pack parcels, so the shipment must be prepared in advance. Please write your phone number on the box and prepare an item list to speed up processing.

If a parcel is not delivered or the recipient refuses it, the Russian postal service returns it to German customs. There, the parcel can be prepared for repeat shipment to Russia: you may send it to the same address or change the recipient address, while the declaration remains the same. Repeat shipment is always paid by the sender.