Privacy Policy

Effective Date: June 26, 2026

PrimeGlobalPost ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the PrimeGlobalPost website and mobile application.

1. Information We Collect

When you use the PrimeGlobalPost mobile application, we may collect the following personal information associated with your account:

  • Full name
  • Email address
  • Phone number
  • Postal or physical address
  • Account information
  • Shipment and delivery information
  • Invoice and payment status

We collect this information only to provide the services requested by you.

2. How We Use Your Information

We use your information to:

  • Authenticate your account and allow you to sign in.
  • Display shipment information and delivery status.
  • Show invoices and account balances.
  • Process shipment requests.
  • Provide customer support.
  • Improve the quality, security, and reliability of our services.
  • Comply with applicable legal obligations.

We do not sell your personal information.

3. Data Sharing

We may share your information only:

  • With service providers that help us operate our services.
  • When required by applicable law or governmental authorities.
  • To protect our legal rights, customers, or services.

We do not share your personal information with third parties for advertising purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your country or region, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Object to or restrict certain processing.
  • Request a copy of your personal data where applicable.

To exercise these rights, please contact us using the information below.

7. Children's Privacy

Our services are not intended for children under the age of 13 (or the minimum legal age applicable in your jurisdiction). We do not knowingly collect personal information from children.

8. Third-Party Services

Our application may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

BMG GLOBAL POST S.L.

Website: https://primeglobalpost.com

Support: info@primeglobalpost.com

Phone: +34 644 384 331